Court Grants Preliminary Approval of Class Action Settlement in EFTA Case Against OnPoint Credit Union

We’re pleased to share an important development in the case of Granados v. OnPoint Community Credit Union, a consumer protection class action in which Schlanger Law Group LLP serves as co-counsel for the plaintiffs.

On December 5, 2024, the United States District Court for the District of Oregon granted preliminary approval to a proposed class action settlement that would resolve claims brought under the Electronic Fund Transfer Act (EFTA) and Oregon state law. The claims center on allegations that OnPoint improperly denied fraud claims made by credit union members who reported unauthorized electronic transfers.

What the Case Is About

Plaintiff Jenna Granados, represented by a team that includes attorneys from Schlanger Law Group LLP, filed suit on behalf of herself and other affected consumers, alleging that OnPoint denied their claims for reimbursement of fraudulent transactions, often based on assertions that members had failed to safeguard their account information. The lawsuit contends these denials violated federal protections under the EFTA, which sets standards for how financial institutions must respond to reports of unauthorized electronic fund transfers.

OnPoint has denied all allegations of wrongdoing.

The Class and Proposed Settlement

The certified settlement class includes 329 OnPoint members who:

• Reported unauthorized or fraudulent electronic transactions;

• Had their claims denied by OnPoint;

• Were denied on the grounds that they were negligent or failed to safeguard account credentials;

• Had these claims denied between June 3, 2020, and December 31, 2021.

The proposed settlement aims to compensate these members and prevent future violations. The settlement is the result of extensive, arms-length negotiations between experienced legal teams, including a professional mediator, and reflects a strong effort to hold financial institutions accountable under consumer protection laws.

What Comes Next

The Court has scheduled a Final Approval Hearing for June 10, 2025, in Portland, Oregon. Between now and then:

• Class members will be notified of their rights under the settlement;

• They can opt out or file objections by April 7, 2025;

• Attorneys’ fees and service awards will be considered;

• The Court will decide whether the settlement should receive final approval.

If approved, the settlement will provide monetary relief and enforceable protections for affected consumers.

Our Role

Schlanger Law Group is proud to work alongside Sugerman Dahab and Terrell Marshall Law Group in representing the class. Our firm is committed to protecting consumers and holding financial institutions accountable when they violate federal laws like the EFTA.

Stay Informed

We will continue to provide updates as the case progresses. For more information, or if you are a consumer who believes your rights have been violated in a similar manner, feel free to contact us.